Emergency Request
Service work that needs attention immediately should be handled by contacting the New Tradition Homes office during normal business hours and talking with the Service Manager. If the emergency request is on a weekend or after hours, please contact the subcontractor directly.
In the event that neither New Tradition Homes nor the responsible subcontractor is available, it is the Homebuyer's responsibility to contact a qualified subcontractor on their own. New Tradition Homes will reimburse such charges only if an attempt has been made to contact both New Tradition Homes and the responsible subcontractor first, and only during the one year warranty term.
List of Subcontractors: (in case of emergency)
Clark County
- A to Z Interiors (drywall): (360) 750-4500
- Area Heating: (360) 737-0811
- Clark Public Utilities: (360) 992-3000
- Columbia Gas & Fireplace: (360) 256-1024
- Express Plumbing (water heaters): (360) 694-3004
- Qwest: (800) 615-1025
- N.W. Natural Gas: (800) 882-3377
- Prairie Electric: (360) 573-2750
- Roof Toppers, Inc.: (360) 574-7248
- Schlecht Plumbing: (360) 687-3925
Tri-Cities
- Prairie Electric (Electrician): (360) 798-8411
- Campbell & Co (HVAC): (509) 545-9848
- Waterways Inc (Plumber): (509) 431-5077
- Woody's Roofing: (509) 547-3913
- Cascade Natural Gas: (888) 522-1130
- City of West Richland: (509) 967-3431
- Big Bend Electric (power): (509) 265-4221
- Franklin PUD (power): (509) 547-5591
- City of Richland (power): (509) 942-7760
- Benton PUD (power): (509) 582-2175
- Benton REA (power): (509) 967-2921
- Verizon: (800) 483-1000
- Qwest: (800) 244-1111
