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Find Your New Home Easier and Faster Using an Online Sales Counselor

November 30, 2021

Searching for a new home in the Vancouver or Tri-Cities areas of Washington State can be time consuming and overwhelming. There are great choices for housing of all kinds and in so many areas. How do you narrow it all down without spending weeks or months driving around and looking at home after home? The answer is to speak with a New Home Online Sales Counselor.


What is an Online Sales Counselor?

An Online Sales Counselor, or OSC for short, is your initial point of contact when you fill out an online interest form for a new home community or call a home builder for more information. This person is a skilled customer service specialist, whose only job is to make sure you have all the information you need to move forward in your home search.


Why is an OSC important to the new home sales process?

Nearly 100% of home shoppers start their searches online. On builder websites and social media pages, you can find lots of information about floor plans, communities, quick move-in homes, and pricing. But when you want to know more, it is time to reach out to an Online Sales Counselor. He or she can help guide you to the community that best fits your lifestyle, and even to a collection of specific floor plans that has the pricing and upgrade options you need.


How can an OSC make my home search easier or faster?

You can save time in your home search by speaking with an OSC. They are resources of information and know up-to-date details about every single community and every floor plan a builder offers. They can help narrow down your home search within a matter of minutes. Then, all you have to do is schedule an appointment to see the handful of homes you have pre-selected. All will be in your price range, meet your requirements, and have brand new everything. Best of all — they will all have the potential to be "the one." One phone call can save you weeks or even months of searching, and get you into a new home, faster.


How Do I get in touch with an OSC?

At New Tradition Homes, it's easy! Simply contact us by using our online form or by calling us at 360-787-9352. You'll be connected right away to Nick or Shelley, our knowledgeable Online Sales Counselors. From there, just sit back and let them gather the information they need to narrow down your search. Then, all you have to do is choose the homes you love best and schedule an appointment to see them. Searching for a new home has never been easier!


This was our first time building a home. Our experience couldn’t have gone any smoother. New Traditions has made the process so easy and stress free. The customer service we received during building, closing, and then recently at our two year check in was excellent. I can’t recommend enough.

Michelle Nelson | Google Review